Position: IT Support Engineer
At the RAS since: July 2008
Tell us about your role and team at the RAS?
I work in the IT department of the RAS. My role is to help users with any IT issues they may have, as well as keeping the IT infrastructure working smoothly.
During the Show I am responsible for relocating people to their respective areas, and when we have large events such as the AFL and Big Day Out, I provide them with IT and internet support.
What made you want to join the RAS?
The job itself seemed very interesting, particularly because of the event side of things – you really can’t go past having the team that puts on the Sydney Royal Easter Show in your office! Also, it was a lot easier to get to and from home which was a benefit.
What does a typical day look like for you at the RAS?
It includes everything from making sure that all core IT systems are operating correctly, then either working on projects / event work, and dealing with helpdesk calls as they come in.
I like to get out for a bike ride at lunch as well, to clear my head and get some exercise. I’m lucky to be working in Olympic Park, as there is no shortage of places to ride!
What do you enjoy most about working for the RAS?
I would have to use the cliché of saying that it’s the people I work with at the RAS that make it the most enjoyable. My team isn’t your stereotypical IT bunch! We are completely normal people and we can share a joke together, and we also share similar interests.
How can you be your best at the RAS?
The RAS has been great in providing me with professional development opportunities - I’ve completed a project management course and I’ve also done ITIL which is an IT qualification.
Thankfully, the work I do is varied so I am constantly learning, whether it’s developing my technical skills or my interpersonal skills, such as how to deal with exhibitors.
What’s your favourite show food?
I can’t resist a bag of American donuts!